Maintenance

Your website, updated and checked every month.

Outdated modules, untested backups and postponed checks turn a small problem into unplanned downtime. You get regular updates, a verified backup, functional checks and one hour of content changes every month.

Configure and see the price

What you get

Maintenance

  • Updates
  • Verified backup
  • Checks
  • One hour of changes per month
From99 EUR / monthThe Essential package2 h / month

Final price. No VAT added.

Signs you need it

Situations you'll recognize.

  • You don't know when the website was last updated.
  • You're not sure the backup can be restored.
  • You need small text or image changes every month.
  • The form or checkout stopped working without you finding out right away.
  • The original developer is no longer available.

What isn't included

  • New development is estimated separately.
  • Urgent work has its own hourly rate, 100–200 EUR/h, approved in advance.
  • Automatic monitoring can run around the clock; human intervention happens during business hours.
  • We don't promise a fixed resolution time; response time doesn't mean resolution.
What you get

Concrete deliverables, with clear limits.

The base package includes exactly what is described here. Anything else is added explicitly, with price and hours.

Updates

Platform and modules, with checks after updating.

Verified backup

Automatic, with periodic restore tests.

Checks

Uptime, forms, speed and basic security.

One hour of changes per month

Text, images, small adjustments. Extra hours at 35 EUR/month each.

Monthly report

What was updated, what we checked, what we recommend.

What the process looks like

Backup, monitoring, intervention

  1. 01Backup

    A verified copy before any change.

  2. 02Update

    Platform and modules.

  3. 03Check

    We test the pages and forms.

  4. 04Report

    The month's summary.

BackupFiles03:00Database03:00Off-site copy03:00UpdatesPlatform6.6.1 → 6.6.2Forms module5.9 → 5.9.3Themeno changesTested on a copy first, then on the websiteCheck after the interventionHome pageContact formCheckoutLoading speedMonthly reportHours used from the package
What changes the complexity and the cost

Four choices that matter.

The price comes from these choices, not from a vague estimate.

Number of assets

One website is included; each extra one costs 60 EUR/month.

Hours of changes

One hour included; extra hours at 35 EUR/month.

Order monitoring

Daily check of the order flow, 50 EUR/month.

The state at takeover

Recurring errors require a one-time initial audit.

What you need to prepare

  • The website address and platform
  • Access to hosting and admin, through a secure channel, after you order
  • Information about existing backups
  • The person who sends change requests
  • The history of recent problems

What we take on

  • Takeover and the initial check
  • A backup before every intervention
  • Updates and testing after them
  • Content changes from the included hours
  • The monthly report
How we work together

Approvals, revisions, handover.

You work directly with the assigned specialist: Maintenance Engineer.

Takeover

We receive access through a secure channel, without passwords in forms.

Hours

Monday–Friday 09:00–18:00, Saturday 10:00–16:00.

Emergencies

A separate hourly rate, communicated before the work.

Report

Monthly, with recommendations.

DC Workspace

Always know where your project stands.

After you order, your project (Maintenance) gets its own space in DC Workspace: you see the stages, approve deliverables and send us materials without lost emails.

  • Stages with approvalsWe move on only after your approval.
  • Feedback on screenshotsMark directly on the page what needs to change.
  • Payments and documentsPaid instalments, next due date, invoices.
FAQ

Before you configure.

Can't find the answer? Book a short call with the specialist.

How is the first month paid?

50% at the start and 50% at the end of the first month. If the second month also starts, on that date you pay the balance of the first month plus the second month in full. From the third month on, each month is paid in advance. At 99 EUR/month: 49.50 EUR, then 148.50 EUR, then 99 EUR.

Can I buy a single month?

Yes. We recommend at least 3 months for a realistic assessment, but you can choose 1, 3, 6 or 12 months. For a single month you pay 49.50 EUR at the start and 49.50 EUR at the end, with no second month.

What does response time mean?

The time in which we confirm receipt of the request and start the assessment, during business hours. It doesn't mean the resolution time, which depends on the problem.

Which assets can be taken over?

Websites, online stores, web platforms and app backends. One asset is included; each extra one costs 60 EUR per month, because it has its own backup and its own checks.

What isn't covered by maintenance?

New features, redesign, large migrations and urgent work outside business hours. We estimate them separately and you approve them first. Fixing a defect in our deliverable is not charged as a revision.

Do unused hours roll over?

No. Included hours apply to that month. If you know you need more hours, add them in the configuration.

Do you provide 24/7 monitoring?

Automatic monitoring can check the website continuously. Human intervention happens during business hours. For major incidents, depending on availability, we step in daily between 08:00 and 22:00, at the emergency rate.

Can you move the website to your hosting?

Yes. Migration costs 150 EUR once, and we plan it to minimize downtime. Standard hosting costs 99 EUR per year. We don't promise zero downtime.

How do I cancel?

The subscription ends at the chosen duration. If you ticked renewal, you can stop it 7 days before the next period. The balance for the service already provided remains due.

I have an incident right now. What do I do?

Use the Emergencies page. Standard maintenance starts from a working system; an active incident is handled as priority work, with the rate communicated in advance.

What comes next starts here

The next project starts with a conversation.

Tell us where you want to get to. We put the ideas in order and choose the first step together.

Book a call

Pick a free slot, including today or tomorrow. Times are Bucharest time. You receive confirmation after the slot is checked.

Time slot *