CRM

Always know who does what next.

When contacts live in phones, spreadsheets and emails, opportunities get lost and nobody sees the whole pipeline. You get a CRM with your contacts imported, your process stages, access roles and training for the team.

Configure and see the price

What you get

CRM

  • Contacts and companies
  • One pipeline
  • Two roles
  • Import of 500 records
From2,500 EURThe Essential package70 h

Final price. No VAT added.

Signs you need it

Situations you'll recognize.

  • The quote sent last week has no follow-up.
  • Everyone on the team keeps contacts in a different place.
  • You don't know how many opportunities you have at each stage.
  • Off-the-shelf CRMs have too many fields you don't use.
  • You have old duplicate data you can't use.

What isn't included

  • Users, contacts and records are different units; only roles and import batches are charged.
  • Data cleanup is a separate option.
  • Complex external integrations are estimated after analysis.
  • Automations between external apps are the AI automations service.
What you get

Concrete deliverables, with clear limits.

The base package includes exactly what is described here. Anything else is added explicitly, with price and hours.

Contacts and companies

With activity history and an owner.

One pipeline

Your process stages, not a generic template.

Two roles

For example administrator and sales agent.

Import of 500 records

From clean data. Beyond that, 50 EUR per batch of 1,000.

One hour of training

For the team, at handover.

What the process looks like

Contact, opportunity, activity, report — connected

  1. 01Contact

    The person and the company, with history.

  2. 02Opportunity

    Stage, value, owner.

  3. 03Activity

    Scheduled follow-up.

  4. 04Report

    The pipeline by stage.

Ioana MarinAtelier Lumenioana@atelier-lumen.roSource: website formOpportunity · New websiteContactConversationQuoteWonEstimated value: 1,520 EURActivityClarification callMonday 10:15Quote sentMonday 16:40Scheduled follow-upThursday 11:00Contract being preparedTodayReport · pipeline
What changes the complexity and the cost

Four choices that matter.

The price comes from these choices, not from a vague estimate.

The roles

A role is a set of permissions; each extra one costs 90 EUR.

The pipelines

One pipeline is included; each extra one costs 150 EUR.

Imported volume

500 records included, then batches of 1,000.

Internal automations

Assignment, notifications, follow-up, documents, reports.

What you need to prepare

  • An export of your current contacts
  • The stages of your sales or work process
  • Who uses the CRM and what they need to see
  • The fields you actually use
  • The apps it needs to talk to

What we take on

  • The data model and the stages
  • Importing and checking the data
  • Roles and permissions
  • The chosen internal automations
  • Training and documentation
How we work together

Approvals, revisions, handover.

You work directly with the assigned specialist: CRM Specialist.

The process on paper

We map the stages before configuration.

Test import

We check a sample before the full import.

3 rounds per stage

Consolidated revisions on the structure and the modules.

Training

One hour included; extra hours cost 60 EUR.

DC Workspace

Always know where your project stands.

After you order, your project (CRM) gets its own space in DC Workspace: you see the stages, approve deliverables and send us materials without lost emails.

  • Stages with approvalsWe move on only after your approval.
  • Feedback on screenshotsMark directly on the page what needs to change.
  • Payments and documentsPaid instalments, next due date, invoices.
FAQ

Before you configure.

Can't find the answer? Book a short call with the specialist.

Do I pay per user?

No. The number of people on the team is not charged. What is charged is the access roles, meaning the permission sets, and the batches of imported data beyond those included.

What is a pipeline?

The sequence of stages in a process, for example: new contact, quote sent, negotiation, won. One pipeline is included; if you have different processes for sales and projects, you add a second.

How is the import calculated?

The first 500 clean records are included. Beyond that, we charge 50 EUR per batch of 1,000, rounded up. 2,000 records means 1,500 extra, so 2 batches, 100 EUR.

My data has duplicates. What do we do?

Cleanup costs 150 EUR: we remove duplicates, standardize fields and give you a report. Without cleanup, we import the data as it is.

What permissions can I set?

Per role: which sections it sees, what it can change, what it can export. Roles are configured at the start and can be adjusted later.

Can I connect the CRM to my email and website?

Yes. A standard integration costs 200 EUR. The website form can create a contact automatically; emails can be attached to activities, within the provider's API.

What does the training include?

One hour for the team at handover: how to add contacts, how to move opportunities and how to read reports. Extra sessions cost 60 EUR per hour.

Who owns the CRM?

After full payment, the code and configuration created for you belong to you. The data is yours from the start.

What comes next starts here

The next project starts with a conversation.

Tell us where you want to get to. We put the ideas in order and choose the first step together.

Book a call

Pick a free slot, including today or tomorrow. Times are Bucharest time. You receive confirmation after the slot is checked.

Time slot *